Terms of Service

1. Acceptance of Terms

By accessing and using Astrix's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our platform, including all content, services, and products available through our website and applications.

2. Description of Service

Astrix provides an integrated e-commerce platform that enables users to create online stores, manage inventory, process orders, and connect with customers across multiple channels including WhatsApp, Instagram, and other social media platforms.

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account

Account Responsibilities

• You are solely responsible for all activities under your account
• You must comply with all applicable laws and regulations
• You must not use the service for any illegal or unauthorized purposes
• You must not violate any laws in your jurisdiction

4. Acceptable Use

You agree not to use the service to:

• Upload, post, or transmit any unlawful, harmful, or inappropriate content
• Violate any intellectual property rights
• Engage in spam, phishing, or other fraudulent activities
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to other accounts
• Sell prohibited or illegal products

5. Payment and Billing

Subscription Fees

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change our pricing with 30 days notice
• Failed payments may result in service suspension or termination

Transaction Fees

Additional transaction fees may apply for payment processing and are clearly disclosed during the checkout process. These fees are separate from subscription costs.

6. Intellectual Property

Our Content

The service and its original content, features, and functionality are owned by Astrix and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you upload to our service. By uploading content, you grant us a license to use, store, and display your content as necessary to provide our services.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or due to circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

9. Termination

By You

You may terminate your account at any time by contacting our support team or through your account settings. Upon termination, your right to use the service ceases immediately.

By Us

We may terminate or suspend your account immediately if you breach these terms or engage in activities that could harm our service or other users.

10. Limitation of Liability

In no event shall Astrix be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Governing Law

These Terms shall be interpreted and governed by the laws of Nepal. Any disputes arising from these terms shall be resolved in the courts of Kathmandu, Nepal.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service. Continued use of the service after changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: